At Double R Bags, every bag is carefully handcrafted and thoroughly inspected before dispatch to ensure it meets our quality standards. While we do not accept returns, we’re happy to assist with exchanges in case of a manufacturing defect or incorrect item delivery.
Returns
We do not accept returns or offer refunds on any purchases.
Exchanges
Exchanges are offered only if you receive a product with a manufacturing defect or if the wrong item has been delivered.
To be eligible for an exchange:
- Notify us within 24 hours of receiving your order
- Share clear photos and/or videos of the defect or incorrect product along with your order details
- The product must be unused, unaltered, and returned in its original packaging
- All tags must be intact
Once your claim is reviewed and approved, we will arrange an exchange for the same product or an equivalent replacement, subject to availability.
Please Note
- Claims made after 24 hours of delivery will not be accepted
- Damage caused by normal wear and tear, improper use, accidents, exposure to water, heat, chemicals, or incorrect storage is not covered under this policy
How to Initiate an Exchange
Please email our customer support team with the following details:
- Order number
- Clear photos and/or videos of the product
- A brief description of the issue
Support Email:
📧 support@doublerbags.in